The Ink Stone

We were in desperation mode and Omalin (probably not the right spelling) came through. He was so kind and did what he thought was impossible. Thank you so much!!

My recent experience with the InkStone is very positive. After my previous visit last year, I recommended the InkStone to my consultants.
Their new location near parking is a plus. Chris
and everyone there was courteous and friendly.
I can't say enough about Chris. He went out of
his way to help me. He is very efficient and
gave me wonderful results with a challenging
revision issue. He spent a great deal of time
making sure I got what I wanted and didn't charge
me for all his time.
After I left, he helped me on the phone email a
very large file I couldn't send. He is a professional willing and able to help and satisfy his customers.
5 stars plus for him and the Ink Stone.

I had an awkwardly shaped package to ship urgently, and these guys helped me out tremendously. They had all the supplies I needed at a very reasonable price. Thanks so much!

I normally go to kinkos for my printing. However, after a suggestion to go to this local print shop, I decided to give it a try. I first called and inquired about a quote to print some items. The associate was friendly and informative. They also responded to my emails pretty quickly. I give them another star for free delivery over $20 and within delivery radius. The print quality was excellent, as well. Superb service, and they made it so convenient. Highly recommended!

Printing quality is very good and much cheaper than Wurster Hall. The store is very organized. The staff members are very knowledgeable about the materials they sell.

I had to print out a 25 page color Building Department plan set for my building inspector. He recommended Ink Stone. The service was fast, price seemed reasonable, and the service was friendly. I would go back for sure.

pros:

- nice and quiet shop
- although small had a good selection of stuff

cons:

- none?

Walked in to this store to buy a few notebooks. Once I was finished shopping I was unsure where the register was so I asked an older white man (worker) where the register was but he couldn't hear me through my mask. So then I tried asking if I could pay to which he responded "can't you wait you privileged first world fuck". I'm a gay brown male, I don't know who this man thinks he's preaching to with these actions especially as a WHITE MAN speaking to a person of color. I showed ZERO malice in my interactions with him, his hate was unwarranted and unnecessary to say the least. I will NOT be shopping at this store and I do recommend any BIPOC and/or LGBTQ+ to shop in such an unsafe place either.

This is so ridiculous A tiny staple punch at the corner for 25cent. After printing 2 pages, they asked if I need to staple it. I said yes plz, and didn't know it was even more expensive than the printing cost. I double checked if they were serious they said yes.

I know 25cent is not much. Can't buy anything. But at least they should have said it COSTS ( they didn't tell me anything, just asked if I need it ) Is this the way they charge students every single penny?

I wish I could write a great review for Ink Stone, but after the disappointing experience I had today, I'll definitely be looking for an alternative.

The company that I work for has been purchasing from Ink Stone for the past decade, and for the most part we've been satisfied. The deliveries are usually pretty quick, we like supporting a local business instead of a big box retailer, and the prices are only a little higher than what can be found elsewhere. Recently, however, Ink Stone stopped selling the 3/16" 30x40 white foam core board, which is a product we purchase often. I mistakenly placed an order for the 3/16" 30x40 without realizing that it had been discontinued, so Ink Stone delivered the 3/16" 32x40 either in error or to replace what couldn't be provided. Either way, when the package arrived it meant that a project with an impending deadline couldn't be handled. I called Ink Stone to find out what happened and had the misfortune of ending up on the phone with Anawin, a rep who was rude and frustrated with the situation before I even finished my sentence. I originally asked for the order to be replaced with 1/2" 30x40 boards, and Anawin kept getting annoyed and suggesting that I cut the foam board down to size instead. I explained that our client wouldn't be satisfied with janky, jagged-edged posters... I mean, I'm just being honest here. Anawin eventually agreed to send us the replacement boards, but couldn't guarantee same-day delivery. I called back a few minutes later to cancel the delivery because the timeline was too much of a gamble.

This time, Anawin wasn't having any of it. He told me that if he sent out a delivery guy to pick up the useless boards, he would have "wasted an hour that we can't get back, for no money, for nothing." I was kind of stunned that the ten years worth of hard-earned-doe that we've forked over didn't establish enough rapport for Ink Stone to just do the decent thing and issue a refund for products we can't use and don't want. Luckily, after a little research I found the foam core a LOT cheaper at other retailers, and I highly recommend Give Something Back or Uline if you need to order printing supplies. At least those companies know how to show a little customer appreciation.